So fellow people need to be aware of PALS solicitors (Professional & Legal Solutions S.L.) in Puerto de MAZARRON. Because...... after becoming clients of theirs since 2012 and paying them many thousands of euros in fees it seems that they think as lawyers they are above Spanish Law. I say this as I went there to get them to stamp a complaints form (Hoja de Reclamaciones) which as they are a Spanish business they are legally obliged so I am told to accept. But they point blank refuse to do so. So calls Local Police who attended and one of their owners then stated to police that I am not a Client of theirs! Apparently the fact they did my non-residence taxes and took their fees a couple of weeks ago is not acceptable and valid proof it would seem? I even showed police an email from them dated 25th June 2020 proving I was a client, not good enough. So it seems that either the local police are unsure of well defined legal rights and practices or are in cahoots with them. I had tried to pursue a genuine grievance against them where one of the reasons was they billed me for doing my non-resident taxes (at my request and at a fixed price) but then took too much money from our account in fees. Tried getting it back etc but no joy. The other reason is that even though I am STILL a client of theirs they have acted against me which I am told is a Breach of their Code. It appears that they cannot act against me until after two years of not being a client. They get serious amounts of business from Condado de Alhama so my ask is that persons intending or currently using a solicitor consider if it goes pear shaped are your lawyers going to deny knowing you and complying with Spanish Law as you would assume rightfully they should know or are they above the law after they have fraudulently taken your money? Disgusting attitude and blatant lies from these alleged professionals. Even the normal staff inside the office have zero clue as they think it is acceptable and lawfully compliant to deny access to the complaints book just because the boss isn’t there. How inconvenient of me to turn up when he wasn’t there???? Again so I am told, the owner can be struck off of practising being a solicitor for acting against me, plus other documented issues I have experienced with them. So Consumer office it is then plus Spanish equivalent of Law Society. And to think that many thousands of British clients trust these people is very worrying indeed.
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