Review Time
I would not recommend this company to anyone.
Once they get their sales and taxes.
It’s like you never existed. Even though you have to pay their services for a year.
Tanya was absolutely superb from start to finish in support of selling our apartment in Spain. We met with her soon after meeting with the estate agents and she was first class in walking us through the entire process and expectations. She kept us completely informed of the sale progress, information we needed to provide in support of the sale and we could not thank her enough for the professional and efficient manner that she handled the entire transaction. She is a credit to PALS and I would highly recommend her to anyone looking to purchase or sell a property in or around the Mazarron region
I instructed PALS to deal with a residency application. Firstly they forgot to send a document to the Extranjeria. Then, when the Extranjeria asked for the document, they failed to send it again. They attempted to appeal but missed the deadline. They then submitted a second application but made a mess of that one and it was also refused. Throughout, they misled me about why my applications had been delayed and refused. I then went to another firm and then made a complaint to PALS but they just ignored it. I reported my complaint to the Ayuntamiento but they ignored them too. In my opinion, they just exploit naive ex-pats 'recommended' to them by greedy estate agents.
A Warning About PALS Solicitors – Negligent and UnprofessionalI feel obligated to share my experience with PALS Solicitors so that others can avoid the nightmare I’ve been through. I am a 75-year-old pensioner who sold my house in Spain for €92,500 in April 2024. After deducting €13,500 in fees, taxes, and solicitor charges, PALS informed me that my email had been hacked and someone had sent fake instructions to transfer the funds to the wrong bank account (Openbank) instead of my Caixa account.Shockingly, PALS never called or verified the change with me before transferring the money. To make things worse, they even put the wrong reference name, “Alan Parkles,” instead of my actual name, “Alan Parkes.”Since then, I have been waiting for a refund through their insurance claim. It’s been 11 months of vague responses, delays, and complete avoidance of my questions. Every time I ask for proof of the claim, such as transaction details or updates, they refuse to send anything. Instead, they insist I travel to Spain to see the documents—despite knowing I am in poor health and living in the UK.This level of negligence and lack of basic communication is unacceptable for a professional legal firm. They are fully aware that I sold my house because I desperately needed the money, yet they have shown no urgency or empathy throughout this ordeal.I have tried contacting the police, lawyers, and even their management, but nothing has been resolved. PALS has ignored my calls, avoided accountability, and caused untold stress to someone in a vulnerable situation.If you are considering using PALS Solicitors, I strongly advise you to think twice. This company’s lack of professionalism and transparency has caused me severe financial and emotional hardship. I wouldn’t want anyone else to go through what I have endured.Let this be a warning to others: choose your solicitors carefully. Companies like PALS need to be held accountable for their actions, and I hope this review helps others make an informed decision.
Although PALS handled the purchase and sale procedures of our home well, we've had varying experiences in between, in particular because responses came often in quite slow, if at all. An exception during the liquidation of the sale was Sandra, who turned out to be very helpful and responsive.
We used Pals recently for the purchase of an apartment nearby Mazarron and found the service to be perfect from beginning to end. Hana kept us informed all the way and made the whole process speedy and easy. Great company and wouldn’t hesitate to use them again.
We have dealt with PALS for the past 7 years. Their service has always been first class. All bills and taxes have been paid via them and we have never once had any problems. If we had any queries or questions they have always been answered promptly and efficiently. We have bought and recently sold our villa using PALS.Everything went smoothly and without any issues.Hayley and Tanya were very professional and I don’t know what we would have done without their expertise and knowledge. We would highly recommend PALS to anyone who needs legal advice or if they are buying or selling property It has been a pleasure working with such kind and caring staff.Once again thank you Hayley and Tanya for all of your support over the past 7 years.Kevin & Sue Worthington
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