I placed my order, and after a while, they informed me that it hadn’t been sent and asked if I wanted a refund. I declined and requested that they urgently dispatch my order, as it was intended for my coworkers for Christmas. Since then, I’ve sent at least five emails without any response. They have a phone number listed on their website, but it's a WhatsApp number and there's been no reply. Honestly, this service should be banned in the USA.
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