I purchased a 4 in 1 multi cooker in October, and the grill pan's coating has chipped, which is unacceptable. When I contacted support, they claimed it looked like a scratch and advised against using washing up liquid, which isn’t mentioned in the manual. They provided a link to buy a new one, but I refused since it’s only been over 2 months. I feel compelled to share this experience with others.
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