I purchased a breadmaker online, having previously owned three models from this company. When it arrived, it was a different shape and didn’t fit well in my kitchen, so I decided to return it unused. Unlike other retailers that have easy return processes, I had to call customer service, which was a lengthy ordeal. I was informed that I would need to pay for return postage. When I expressed my frustration, the representative accused me of being threatening, which only added to my anger. The products may be decent, but I advise against buying from their online store.
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Panasonic Corporation, formerly known as Matsushita Electric Industrial Co.,
