I spent nearly £500 on a combination oven. Less than one year in, the plastic arm on one tray started to smoulder and give off acrid fumes, as well as dropping burning material on the floor. I contacted their chat line, who told me that I would have to buy a new one because 'accessories are not covered by the warranty.' It (must have been a bot) then directed me to a page about warranties that doesn't mention this restriction. The bot then signed off by telling me to have a great day, Appalling.
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Panasonic Corporation, formerly known as Matsushita Electric Industrial Co.,
