pandaexpress.com

1.9
1.9 Based on 160 reviews

Panda Express is America's favorite Chinese restaurant, serving fresh and fast Chinese food for over 30 years. Visit Panda online or in store today....

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Average Rating

1.9

/
5

160 Reviews

5 Star
12%
4 Star
4%
3 Star
9%
2 Star
13%
1 Star
63%

All Reviews

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Review Time

Bob Smith
The last few times I have ordered from them, the food has tasted progressively worse. Especially any

The last few times I have ordered from them, the food has tasted progressively worse. Especially anything that has beef in it. It is tough and rubbery.

1
Date of experience: Feb 21, 2026
Lao Six Delta Force
Tasty Panda Express

I stopped by a Panda Express in New York City and was pleasantly surprised! The place was clean, busy but well organized, and the staff handled the rush really well. My orange chicken and Beijing beef were both hot, crispy, and full of flavor. The fried rice could’ve been a bit fresher, but overall the meal was satisfying. Service was fast, and the employees were polite and efficient. For a quick bite in the city, it’s a reliable spot that hits the spot without breaking the bank. Solid 4-star experience!

4
Date of experience: Oct 28, 2025
Lorrie Robinson
I rarely get the opportunity to eat…

I rarely get the opportunity to eat out, so imagine how excited I was when I pulled up to Panda Express. I ordered my favorite, 2 walnut shrimp entrees and a side, LISTED ON MENU for $10.50.The girl taking my order asked if I was aware of the $1.50 up-charge for 'P'remium items. I asked where it stated this in the menu. She stated it was, however, there is ZERO mention of ANY extra charge. I asked her why she was trying to extort extra money from me for the item listed at $10.50. She said it was 'policy'. I asked her where this 'policy' was stated on the menu... it isn't. What the hell?? I told her I would pay the extra if the policy was listed on the menu. She started trying to explain the up-charge again.I told her, keep your food, I'll take my business to another Chinese restaurant that doesn't try to charge more than their menu prices.

1
Date of experience: Oct 13, 2025
Paul Hamilton
When I stepped up to the counter the…

When I stepped up to the counter the server nearest me turned to his associate to continue his conversation. I complained and left. The Teriyaki place across the street got my business.

1
Date of experience: Oct 11, 2025
Nonnahs Snave
I would do zero stars if I could

I would do zero stars if I could. Panda Express in Redmond WA. Don't order delivery. First off they want a tip before you even receive your food. Secondly if the tip is not enough they won't even deliver. Just say you put no tip and had cash, they miss out on Money they attitudes towards delivery seemingly are desperate for and hender them from getting, also risking bad reviews which obviously Panda Express loves or they would do better. Next .. I also guess Panda Express would rather lose customers lmao, than to tell their friends and family who deliver to respect their business. Another lmao cause I won't EVER have another problem with Panda Express because I'm done with them period, whether delivery pick up or dine in! I hope they realize in WA State, there are dozens of restaurants that serve what they CALL Chinese food.... Again lmmfao

1
Date of experience: Sep 16, 2025
David Dexter
Unorganized, prioritized drive thru customers

I placed an order through the app and it wasn't ready when I arrived. It was for one meal, so there's no excuse. How is it that all these other people that order through the drive thru can get get their meals right away, and I couldn't with the mobile order?

1
Date of experience: Sep 12, 2025
Carmen Vinoton
Great job

For my lunch break I went through the drive thru being I know it wasn’t going to take long. When I arrived back to the office I noticed my order was wrong. So I got my receipt and called the store and spoke to the MOD Oliver. Little did I know how wonderful of experience he would make a small mistake that was made. Because of him I will tell everyone how he took care of me, and continue to go to that one store #3687! I will driver 10-20 miles if I have to just to go back to that store!! He was amazing and I just want upper management to know and provide him the compensation he deserves and put it out there that customer service is very hard to find, so if you have someone with great skills such as, take care of them! Thank you again Oliver you really made my day.

5
Date of experience: Sep 12, 2025
Mike
Once again the Piece of SHIT store…

Once again the Piece of SHIT store failed . I will never go back, DO NOT BUY FROM THEM. They opened for maybe an hour, I ordered, they didnt have it 10 minute wait, I ordered something else, they DIDNT have it, 7 minute wait. She told me, WHAT DO YOU EXPECT, WE JUST OPENED AN HOUR AGO. LMAO... Never again. The last time I got food from the Centenial las vegas store it was Terrible. Sloppy and tasted like crap, I tossed it in the trash. Stay away from this place.

1
Date of experience: Sep 11, 2025
Tracy
ALL IN ALL, JUST BAD FOOD

Noodles we're horribly under cooked. Teriyaki chicken, which is usually fantastic, had zero flavor. Used to go there all the time and be happy. All in all, just bad food. Actually signed up for the Panda Express app yesterday and dropped it the very next morning. EVERYONE, PASS THIS ONE OR YOU WILL BE HIGHLY DISAPPOINTED.

1
Date of experience: Aug 14, 2025
Elizabeth
With A Large Chain, some are Good and some are Not.

Panda Express is a large chain with many franchise owners. Some of them are just awful and some can be pretty good, especially when you are in a hurry.We eat there maybe twice a year and we know which ones to avoid at all costs. It is a buffet line, but it is not a buffet. They have different prices for different amounts. For example, you can get a 3 item meal or more. They have a decent selection of drinks and the service is pretty nice.Last time we went, we did take away. We had their orange chicken which was very good, the egg roll was overcooked and that sucked. The white rice was fine, just average, but fine. I did like the shrimp we ordered, it was not over cooked or over friend. It was good.Parking is pretty easy. They can get crowded, but the line moves fast.We will go back again when we just want some sort of bland, but decent food.

3
Date of experience: Aug 06, 2025

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Business Details

  • Panda Express is America's favorite Chinese restaurant, serving fresh and fast Chinese food for over 30 years. Visit Panda online or in store today.

  • language https://pandaexpress.com

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