If I could rate the company with no stars, I would. I ordered a pair of earrings as a Christmas gift, but the package arrived containing a charm instead, with no earrings included. I reached out to customer support immediately—twice over two days—but received no response at all. After disputing the charge with my credit card company and returning the charm, I finally got a weak apology almost two weeks later, just four days before Christmas, informing me that the earrings were sold out and asking for their return. It seems like there is a serious lack of communication within the company. Overall, a very disappointing experience, and the charm looked quite cheap as well. I would advise others to stay away from this seller.
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