I bought 7 panels in black from the panel hub I said I wasn’t fitting them straight away on delivery we just gave them a Quick Look over seemed ok they were in plastic which we left on until fitting couple months later had them fitted once the light was on them there were marks that looked like finger prints and a lot bought ipa cleaner as suggested by the company didn’t work it was brought to our attention the marks were always there from manufacture,I asked the company for a partial refund as I have got to buy again they were happy for us to rebuy from them there was no chance of that,please do not buy from this company there panels are cheep and tacky,my friend bought from British homes direct for the same price and there much better panels,I have black in my bedroom yes more expensive but they look fab this company’s excuse for no refund is we had fitted them which I knew they were going to say.PLEASE avoid this company there are better panels out there and better customer service don’t be £100s out of pocket like me.If I could I wouldn’t even give 1 star.Follow up from our last conversation with panel hub if I took the review down I’d get a parcel refund I agreed but on reflection thought £40 was nothing considering we spent £300 with delivery and the fact the receptionist had said the panels on the web site were different to the ones I had delivered after I mentioned the pic on the web looked different to my panels,well I’m sorry but the ones on the web are the ones I ordered and wanted,there was no mention of exchange which I’d of been happy with obviously not the same ones I really think there £40 offer was dismal The panels are now gone and replaced from another company and a bit cheaper.I don’t understand these company’s if they want to succeed have a good reputation then have better customer service it’s not right I’m out of pocket by hundreds of pounds for no fault of my own.
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Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful.
Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life.
We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish.
Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.See more
