panelcompany.co.uk

4.1
4.1 Based on 41 reviews

The Panel Company...

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Ebenezer
Bad service

What can I say but the service is horrendous 😕, ordered white over a month later after repeated emails to say sorry we haven't got it in stock? Then I accepted a discount for different colour they came with not my full order, repeated phone calls to get the missing boards, when arranged delivery again after then giving me a guaranteed time slot 1 hour window!! Again rang up was then told driver rang in sick so will be later, so NOT GARANTEED! Delivery came, some wrong colours sent, again!!! Having to continue more phone conversations to keep trying to get my final delivery which is today but dont hold much hope they don't communicate sounds like none of them have a clue what's going on when you ring up, products are not getting checked 🤔, and drivers are sent out on their own then asking us to help lift the boxes with them which I put a complaint to the manager about as my dad is 75 and said he nearly broke his back as driver asked for a hand, he felt like he was obliged to do this to get the delivery done, absolutely a nightmare, I wouldn't recommend this company if you want a quick & correct delivery!!.

1
Date of experience: Nov 13, 2024

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