We ordered oak panels with a light grey felt backing and couldn't be happier with our choice. The panels are of great quality; we easily cut them to size with a jigsaw and secured them using panel adhesive, which held perfectly. Delivery was prompt, arriving within three days of placing the order. While a few panels were damaged, likely due to courier mishandling, the customer service was exceptional. They responded to our emails the next day and arranged for replacements to be sent on a next-day basis.
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