panelhaus.co.uk

2.9
2.9 Based on 18 reviews

...

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Average Rating

2.9

/
5

18 Reviews

5 Star
33%
4 Star
11%
3 Star
0%
2 Star
28%
1 Star
28%

All Reviews

Filter Reviews

Review Time

SK84
Thrilled with the oak panels and service!

We ordered oak panels with a light grey felt backing and are very happy with them. The panels' quality is impressive; we used a jigsaw to cut them to size and secured them with panel adhesive, which worked seamlessly. They arrived within three days. Although a couple were damaged due to courier mishandling, the support team was exceptional, responding to our emails the next day and arranging for replacements to be sent on a next-day basis.

4
Date of experience: Jan 19, 2026
Sid Cooper
High-quality oak veneer wall panels

We ordered oak panels with a light grey felt backing and couldn't be happier with our choice. The panels are of great quality; we easily cut them to size with a jigsaw and secured them using panel adhesive, which held perfectly. Delivery was prompt, arriving within three days of placing the order. While a few panels were damaged, likely due to courier mishandling, the customer service was exceptional. They responded to our emails the next day and arranged for replacements to be sent on a next-day basis.

4
Date of experience: Jan 19, 2026
Dutton Morris
Order not received.

I placed an order on 04/01/2026 but haven't received any updates since. I've emailed and used the online chat, yet still haven't heard back. How can I reach this company?

2
Date of experience: Jan 16, 2026
Doug Smith
Excellent acoustic wall panels

This product is really impressive. It looks fantastic. I ordered just before the holiday break, but I was kept informed about the delivery. The delivery team called me the day prior. I highly recommend this product as it offers great value for money and looks amazing.

5
Date of experience: Jan 05, 2026
Melody Butler
Mistakenly ordered to the wrong address.

I accidentally ordered to the wrong delivery address and have sent numerous emails and messages, but received no reply. I'm starting to think the company might not be legitimate. I may need to take legal action.

1
Date of experience: Dec 19, 2025
Received the wrong panels and no response.

I received the wrong panels and had to keep 17 boxes until after Christmas for pickup. I've messaged multiple times to inquire about my blue panels ordered in November, but I haven't received a response. It's frustrating that there's no phone number to contact anyone directly. Please reach out regarding the panels or a refund.

2
Date of experience: Dec 17, 2025
Violet
Quick delivery of premium oak panels

I ordered premium oak acoustic panels after noticing a discount. I checked reviews on a trust platform and felt anxious due to mentions of delays and damage. However, the panels arrived within a few days in perfect condition. They look stunning, and I'm glad I made the purchase.

5
Date of experience: Dec 16, 2025
trololol010161
Great value for decorative panels

Fantastic value! We wanted to redecorate our living room and looked for decorative slate and wood panels. After researching, this company seemed competitive, but I was initially wary of a potential scam. I used the chat service, which wasn't very helpful, but they did respond eventually. Without an immediate contact number, I considered other suppliers but decided to order with them using my credit card for protection. Fortunately, my order arrived on time without any issues. The product is excellent and offers great value.

5
Date of experience: Nov 26, 2025
Walter Coleman
Very disappointed with the service

I'm very upset with the service. I've tried all week to get in touch, but all I get is that they will get back to me about the wrong color. This is unacceptable. Please resolve this as soon as possible.

1
Date of experience: Nov 24, 2025
OxyGeNe_
Impressive quality

Impressive quality.

5
Date of experience: Nov 24, 2025

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