I've been going to Panera at king Fisher lane & Lowe's lane in Frederick for past 7-8 years. But last couple of years everything at these locations has gone downhill. Quality of food to cleanliness of restaurant to customer service. So disappointing. At the King Fisher (Monocacy location) employees talk about customer in front of other customers, with no shame or respect. I am going to cancel my sip club membership after 5 years of subscription.
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