The delivery was very slow and product arrived damaged. I ordered a bracelet charm with crystal, they were of very poor quality, some of them come out and some look like they are not there. Customer service said they’ll send a replacement however, almost a month has passed and I have not received anything. When I requested a refund and said I just want to return the item they said I have to pay for shipping. In the instructions they provided not a commercial address but someone’s home address in China. Although on their website it says if it’s their fault they should be covering the return cost. Very unprofessional and terrible service, feels like a scam to me. DO NOT purchase from their website!!!
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