I ordered a console online that required no assembly. While the product was delivered, it did not match the description provided in the online photos. When I sought to return it and purchase a different item at a higher price, my request was denied, citing a policy against returns or refunds for online purchases. What is the point of an online store if returns aren't allowed? The customer service quality is extremely poor, and their policies seem unreasonable. Think carefully before buying without seeing the product first.
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