Indeed. I should also have read the reviews before I made my order. My order was for the relatively small items and the items did arrive not waiting too long, so it wasn’t a big loss, but very frustrated for the last whole month. I ordered 2 each for Arne Jaconsen’s cutlery, both called dessert spoon and cake fork, as a birthday gift. The length/size for each wasn't matching and I wasn't sure if I ordered wrong or they sent the wrong size, so made inquiry hoping to get things done in order to make it in time for my daughter’s 21st birthday, so I started writing emails, phone calls, company website’s message system - but all resulted with no reply even if they say they would come back asap. When we purchase furniture or small home pieces, these feelings of frustration would remain. Even if we do get the items, it is possible that these negative feelings and memory ruin the joy of using them or having them in the households, and I find it was the very reason I wanted to return the whole thing. I wished the items as something to bring simple joys for many years to come with a memory. I did not want the gift to contain the bad memory even if the issue could have been sorted. Now I was concerned that they may not refund the money back (I didn't use paypal..) even if I return the items. Now the refund deadline has just passed and I do not know what to do with these unmatched pairs of cutleries, but I at least hoped this disappoint to be somewhat useful for somebody or for the company’s improvements, with the slight hope of their reply to my email inquiries.
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Panik Design is the UK’s largest independent stockist of contemporary design furnishings. Established in 2001, we are a licensed retailer of over 100 brands including the infamous Alessi, Kartell, Driade, Flos, Vipp and Qeeboo. Our showroom, office and warehouse is based in Milton Keynes, 55 miles north of London. We showcase some of the world’s most iconic items of designer furniture, lighting, and accessories. Our pieces are sold to Film, TV, Sports, Music, and Hospitality as well as the general public. Orders are placed online and can be seen in our showroom, which is a wonderland of design dreams made into reality. Come and visit us and become part of the outrageous world of contemporary style!See more
