The status remained 'preparing to ship' for four days, so I expected it to ship on time. Then they delayed the date, and I couldn't reach customer support. Calls went to voicemail, and the only other contact method took over 48 hours for a response. After finally getting an email, I requested to cancel my order, but then I received a 'shipped' notification, which only meant a label was created. Horrible customer support and unreliable shipping. I will not order from this service again.
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Sustainable e-Commerce company creating modern, personalized products including holiday cards, wedding invitations, photo books, photo prints, baby announcements, graduation announcements, and wall decor. A tree is planted with every order and over 1,000,000 trees have been planted to date. Paper Culture is a certified B Corp.
