paperoffice.com

We´ve been using the solution for about 15 months now across our hotel group, and it this point it´s

We´ve been using the solution for about 15 months now across our hotel group, and it this point it´s hard to remember how we even functioned without it.
Quick context: we run properties in Australia, Southeast Asi, Japan, and Europe. So on any given day, our main office in Syney receives invoices, supplier contracts, staff documents and compliance paperwork in english, japanese, thai, german, french - sometimes languages our admin team doesn´t speak at all. That was the core problem. Before paper office, someone had to manually read every document, figure out what is was, and tag it with the right keywords for our filling system. For english documents, that was tedious but doable. For japanese? Honestly, it was nearly impossible. We had people copy-pasting text into google translate just to figure out if something was an invoice or a contract.
Documents would sit in a backlog for weeks. It was embarrassing.
Paperoffice handles all of that automatically now. We scan or upload a document - japansese lease, german invoice, thai delivery note, doesn´t matter - and the system recognises the document type, extracts the key data and indexes everything without anyone having to manually keywording a single thing. That was the real game - changer for us.
Not just the recognition itself, but the fact that nobody has to sit there and manually classify thousands of documents a month anymore.
Out processing time went from roughly three days per batch of international documents down to half a day, mostly just spot-checking what PaperOffice already tagged.
If you´re managing a multi-country operation nand you´re still manually sorting documents in languages (archiving them) your team can´t even read - I Don´t know what you´re waiting for. It took our biggest operational headache and basically made it disappear.

Date of experience: Mar 04, 2026