I had to post photocopied documents and expired passport to the UK. Following the instructions given by the UK passport office, I put everything into a strong envelope and just needed an extra stamp for postage.
Visiting Paper Plus Porirua, I first had a nice person serving me. But then a "manager" stepped in. His arrogance was soon evident.
He started laying down the law and said because there was a passport in the envelope, I had to pay $120 to courier the envelope instead of the $5-6 using the instructions from the passport office (for the record, the UK passport office charges just over $40 for the same courier service to deliver my new passport).
I told this "manager" this and he said "well you can buy a stamp but you have to use a letterbox somewhere else to post it, I won't post it". I told him fine, paid for the stamp and posted the envelope elsewhere.
UPDATE: I have just had notice from the UK passport office saying my documents had arrived - just over a week to be delivered. So happy I didn't spend $120 and just spent $5-6 on postage.
Claim your business profile now and gain access to all features and respond to customer reviews.
