Very disappointing experience.
The website advertises a 60-day return policy, but after delivery I was told sale items are exchange-only. This contradiction is not made clear at checkout.
It was also not disclosed that items are shipped from China. I only learned this when support told me I would need to return the order to China at my own cost. The product quality was very poor and not as described.
Customer service responses felt automated and generic, failed to address my actual points, and replies were extremely slow. The only resolution offered was a 10% refund to keep the items or expensive international return shipping with no clear confirmation of a full refund.
Based on my experience and the similarity to other reviews here, this feels like a dropshipping setup with misleading returns information. I would avoid.
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