Honestly this is the most trash system. Support has issues with determining which system you are using on multi system platform. I usually spend the first 30-90 min of my day with support generally to no avail. Systems have issues merging with one another the majority of the time. If 2 servers use the same terminal it will not determine cash counts and proper tip out or cash owed. Buttons disappear after programming new items. Servers run their shift reports then new tickets appear (A shift report can not run unless all tickets are closed), support is unable to determine why. Customers have come in because their cards were not charged…even tho i ran the card myself. I you need help flopping your business. Paradise certainly can do that for you. 15 years as an owner of multiple restaurants, inherited this pos (no pun intended) and so glad the lease ends this month. Save yourself the stress and aggravation and stay the heck away from this garbage.
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