We purchased a king-size duvet with bamboo filling. After receiving it, we washed it and dried it naturally outside. However, once dry, it felt clumped around the edges, and the fibres inside made it hard (Not good quality). Upon checking the label, we discovered it was not meant to be washed and should only be spot cleaned.Who sells a duvet that cannot be washed? Washing a duvet is essential for hygiene. We contacted the company to request a refund, without mentioning that we had already washed it. They responded, stating that their website clearly indicates the duvet should not be washed. We didn’t verify this, as many companies use such disclaimers to avoid liability. However, this does not address the core issue: why sell a bedding item that cannot be washed? It’s absurd. I would not purchase from this company again.
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Paragon Bamboo is a young and innovative company with decades of experience behind it.
The company was created and launched in 2018 to design and manufacture innovative, premium quality products from an organic, sustainable and renewable natural resource – products which, at the end of their useful life, can be composted, therefore our products are helping to reduce landfill.
An exhaustive testing criterion on fabrics from across the globe resulted in a comprehensive range which currently includes 100% bamboo bed linen, duvets, mattress protectors, bamboo pillows with a 100% bamboo filling and bamboo towels.
But our thirst for organic and recyclable innovation has not stopped, we continue to test and explore new concepts which will result in our range of bamboo products continuing to grow.
We aim to meet the growing demand for recyclable and compostable fabrics. All of the bamboo we use in our fabrics is organically grown without the need for additional water and without the use of pesticides and fertilizers.
All of the bamboo fabric used in making our products meets the OEKO-TEX Standard 100 product class, making our products suitable for infants as well as adults.See more
