My ALTA III jacket has been brilliant, but after washing and reproofing it suddenly failed when walking for about three hours in steady rain. I contacted Paramo, who quickly replied, suggesting I sent back the jacket under the warranty for inspection. Within a few days, the workshop suggested they thoroughly cleaned the jacket as I had over-proofed it, which caused it to fail. The fabric is now beading well. Throughout, I was kept informed, and given good advice for future care. Very glad to have the warranty, and such good after sales service.
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Extend your comfort zone - choose innovative design and renewable technology.
Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.
