I ordered a TV stand that was listed as 'in stock' on the website. After a week with no updates, I reached out only to find out it was actually out of stock, despite still being listed. After another week with no news, I was informed of a shipment delay. I was quite frustrated and considered canceling, but I couldn't find it elsewhere, so I chose to wait. The stock finally arrived on 8 October, and although I was told it would be dispatched promptly, it didn't arrive until 13 October. There was no update from the courier until I received a text just before delivery. The box was damaged, and the driver nearly dropped it on my doorstep! Fortunately, the TV stand was undamaged and of decent quality, but the overall service was lacking.
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The Paramount Furniture is one of the UK’s leading online furniture store – Paramount Furniture team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. We have over 7 years of experience in the furniture industry and also a huge wealth of experience in retail customer service gained through highly successful businesses in Scotland. Our buyers travel the world sourcing new and exciting design-led furniture giving you an unparalleled choice of beautiful pieces at the best possible prices. Together we recognized that there is a better way for people to shop for furniture rather than travelling from furniture showroom to furniture showroom hunting for the right product at the right price.See more
