Two main things. 1) The live chat facility does not allow for escalation. I had multiple missing packages so wanted to speak to a human about it. 2) Their complaints procedure was impossible to navigate and required me to input reams of data they already had on their own system
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Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!See more
