Attempted to finalize a booking, but the form expired. Then, when I sought support, the bot also timed out. I requested a refund through the bot, but it timed out again, instructing me to "submit a support ticket on the website." However, there is NO WAY TO CREATE A SUPPORT TICKET in the support area of the website—only generic responses to inquiries. Steer clear unless you're okay with potentially losing your money!
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