If it were possible to give zero stars, I would. This service doesn’t deserve even one star. My parcel was scheduled for delivery on December 3rd, which I changed to December 4th. It showed as out for delivery on the app, but at 4:10 PM on the 4th, I called to inquire about the delivery time and was informed it was being held at the local depot. Changing the date by just one day has caused this issue. It was supposed to be tracked within 48 hours, so why wasn’t it delivered? This service is the worst of all delivery companies, completely useless.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.