Completely useless. Make you wait all day because they can't implement accurate tracking then fail to turn up and extend the delivery window to days!Quite often I'll have a knock on the door and the tracking info will still say the package hasn't moved. Then later it'll say "out for delivery". What's the point in having tracking if it doesn't work? Complete shambles of a company. The poor workers do the best they can I'm sure, but it needs changing from the top down IMO.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.