I sent a package registered from Japan addressed to my husband in the UK. The postman didn't leave a note when he wasn't at hom. So, my husband didn't know about the package even if I told him by email. Not only that, it wasn't forwarded to my son who lives in the same city, probably because someone put sticker on his address. The package was returned to me in Japan and I had to pay a lot to get it back. I reported this to Royal Mail. They said I should report it to Japan Post. What kind of service is this? There's nothing wrong with Japan Post. It's the UK side which didn't do the job. I wish I could do something but the form I need to fill out seems to me I will get to nowhere!
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.