Ordered an item and the seller posted using 48hr tracked service. Absolutely awful service. Tracking said the item was in the west midlands hub and there it stayed for 6 days. I phoned Royal Mail customer service and had to hold for 50 minutes. Eventually someone answered who sounded like I had woken them from a deep sleep. They then just told me what I already knew. Let Amazon or DPD take over the royal mail as it is absolutely useless.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.