Tracking stated parcel would be delivered on the evening of 28.11.25. One hour later tracking claimed "your address was inaccessible". This was a blatant lie. 29.11 - I visited the sorting office. Parcel not available. Tracking not updated since 28.11. Parcel eventually delivered at midday on 29.11. Mistake is blamed on Christmas temps - every year the same old excuse and lies. This is not good enough. Please train Christmas temps properly and deal with them when they lie.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.