Shameless terrible service. Here they are sitting at a one star average. Unable to get hold of a human. Item is stuck somewhere, stating customs duty needs to be paid. Although the previous line on tracking states custom duty paid. Crap IT .. well we all know what happened with Horizon! I would never use them but still frustrating when receiving goods. They just need to fold or be taken over by a company that actually can run a parcel delivery service
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.