Absolute disgraceful service from Royal Mail. Sending tracked 24 and tracked 48 service and local depot at Derwentside and Tyneside delivery depots cannot even be bothered to scan in some of the parcels. Customer service telephone lines are horrendous with wait times over 60 mins every flippin time you call them . What has happened to Royal Mail - Service is so bad - Evri has performed way better and delivered faster than this company over last 2 months.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.