Royal Mail’s service is well down the slippery slope of total decline. Yet again, we get an email telling us that a parcel will be delivered; followed later in the day with an email saying that they couldn’t deliver as we were out. Wrong - we were in, and our doorbell video shows that no attempt was made to deliver the parcel. We were told that a further attempt would be made today. I spoke to the postman who just shrugged his shoulders and walked away.Someone needs to put Royal Mail out of its misery. Like many institutions in this Country it has outlived its usefulness and it needs to be replaced by a service that actually cares about its customers.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.