This experience deserves a negative rating. The costs are outrageous. Sending a card to my family in the USA now starts at £3.50, and a small parcel of socks costs £20, even though they only cost £14. I can no longer afford to send cards or gifts, which is truly heartbreaking for me and likely for many families in the UK. The local post offices near me are either unwilling or unable to offer a more affordable option. The pricing is excessively high, and it feels disheartening to see a company I've trusted for so long prioritize profit over customer care. It's disappointing and frustrating to witness such a shift.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.