I've had three separate deliveries from the service this week, each one scheduled between 9 and 11 am. Instead, they all arrived late in the evening, wasting entire days waiting for incorrect delivery times. I'm still waiting on one now at 1:40 pm that was also supposed to arrive between 9 and 11. I tried reaching out to the support team but was cut off after half an hour of waiting. One delay is unfortunate, but this ongoing issue is just a nightmare and feels very unprofessional.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.