Royal Mail collected four large parcels from me, all destined for different addresses. They were for delivery by Parcelforce 48 and Royal Mail was to pass them on to the Parcelforce depot. The tracking numbers show they were collected by Royal Mail six days ago, but a conversation with Parcelforce customer services indicate they have not been received at the depot. The Parcelforce customer services representative refused to contact the depot or the Royal Mail sorting office saying customer services did not have their contact numbers. I stand to lose several hundred pounds and I feel I have been given no assistance in locating my parcels.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.