Absolutely one of the most dogs hit companies. Their entire system is just beyond retarded and it makes it as hard as possible for you to contact any sort of support. Their helpline was a mission to locate, you would stay on hold for over 50 minutes for them to provide nothing useful on the other end. Been waiting for a claim for about 4 months now. They had delivered it to the literal wrong city and its clearly even stated on tracking, but yet they are investigating this matter for about 2 months now. Useless company, avoid as much as you can.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.