I originally purchased UPS postage through Parcelhero for £62.16 based on the specific dimensions and weight I provided, which included the longest side of 133cm. Despite this, I was charged a further £6.66 and £1.74 without my consent. When I disputed the charges, I was told it was due to the package exceeding 100cm. However I correctly declared the 133cm length at the time of booking and paid the quoted price for those dimensions. Anyway to cut a long story short Parcelhero wouldn't refund me, therefore I raised a chargeback with my bank to get my money back, which I've now received. Don't be worried about raising a chargeback even if it is for a small amount. If you've been incorrectly charged like I was, the bank will get your money back. Goes without saying I will never use Parcelhero again, which is a shame for them as I do send quite a lot of packages.
Please see my other reviews which confirms I genuinely leave good feedback for those business and companies that deserve it!
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Parcelhero makes sending parcels and documents simple and affordable, whether you're shipping across the UK or to over 220 international destinations.
We compare prices from leading couriers like DHL, UPS, and FedEx to bring you the best deals in seconds. With door-to-door tracking, £50 free cover, and express or economy delivery options, we take the hassle out of shipping.
Perfect for both businesses and individuals. Book online 24/7 and save up to 60% on every shipment.See more
