I arranged for the pickup of a large parcel that complied with the measurements and weight I provided, costing £30.17. I have evidence of the size. This was on December 16th. Now, on January 13th, I've been hit with an extra charge of £74.34 because the parcel was deemed oversized! This is completely outrageous, and I fail to see how this can be legal. There's no way to reach a representative, and all support responses are automated. Many other reviews echo the same sentiment – one star feels overly generous. This seems like a scam. I've also reported this to the appropriate authorities. STAY AWAY!
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Parcelhero makes sending parcels and documents simple and affordable, whether you're shipping across the UK or to over 220 international destinations.
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