The parcel got to Barcelona, one stop from delivery but Spanish customs were insisting on a merchant number assuming it was a commercial parcel. It wasn't, it was a personal gift to a friend who has no merchant number as a private individual. This was expressed several times to ParcelHero, UPS and Spanish customs but no effective development or resolution occurred. The parcel sat around for a month or so, then was returned to me in the UK 2 months later. Very disappointed in the lack of effective management in transit by ParcelHero and no Xmas present for my friend in SpIn
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Parcelhero makes sending parcels and documents simple and affordable, whether you're shipping across the UK or to over 220 international destinations.
We compare prices from leading couriers like DHL, UPS, and FedEx to bring you the best deals in seconds. With door-to-door tracking, £50 free cover, and express or economy delivery options, we take the hassle out of shipping.
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