My parcel should have been collected on Tuesday 14th. I paid £68 for next day delivery I've been treated unfairly on the chat 3 times they were going to sort it out and still nothing has been done...No reply now!! They don't have humans to sort things out. The Service is ridiculous. I've emailed twice/ on chat 3 times with excuse after excuse…i definitely will not be using them again...very unprofessional 16/04/2026
Claim your business profile now and gain access to all features and respond to customer reviews.
We offer everybody a really simple and cheap way to book parcel delivery services within the UK and over 250 International destinations.
When you book with Parcel Monkey you choose which of our premium carriers you'd like to collect and deliver your item. You pay for the service on-line and it will be collected from your home or work, then delivered. Simple!See more