I bought two vinyl records through this company.The records arrived in perfect condition and on time.The problem was that the person who delivered the box of records didn't bother to let me know they had arrived and simply left the box with my records lying around with complete disdain, indifference, and a lack of attention to their customer.I live in an apartment building where the intercom works perfectly, the main door was open, and even my apartment door was open because I knew my records were arriving that day.The delivery person didn't even bother to use any of the available communication options.Out of nowhere, without me having heard the delivery person arrive, I received an email informing me that my records had been delivered.I was lucky that no one passing by took my vinyl records, and a neighbor in my building told me there was a box addressed to me, lying on the floor like trash, in plain sight, and anyone walking by could have taken it without my knowledge.When I contacted Scott Jala via email to explain the situation, he said they would reprimand the delivery person.I wouldn't be surprised if, in the future, they continue using this type of delivery service, some customer complains about not receiving their order.Good shopping experience, terrible delivery service.
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