The product itself is fabulous. I was anxious about getting my 11 year old son his first phone, but the portal has all the features a parent needs to be confident that their child is safe. However, the customer service is the icing on the cake. My query was answered quickly and efficiently by a real person, with a follow up email providing all the contact details, including a phone number (above rarity these days for most companies) that I could possibly need. I would highly recommend this company.
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ParentShield, The UK's Child-Safe Mobile Phone Network. The network only for kids with advanced monitoring and control technology. Block or allow numbers instantly from your web portal. Set call time or spending controls. Receive word alerts to your phone if any messages to, or from the child phone contain those words.
ParentShield is recommended every day by police, social workers and fostering associations as it allows carers to maintain a good overview of the types of conversations being had, and with whom.
ParentShield was formed in 2017 and now protects thousands of children and young people.
Word alerts allow parents to know instantly should their child receive or make a call or exchange SMS with someone new. This allows parents the opportunity to review communications and provide help, support or assistance in a timely manner if necessary.
To combat SPAM calls - all ParentShield phone numbers are pre-registered with the Telephone Preference Service before they are issued. Spammers often target newly-allocated phone number ranges as they know they have some immunity against legislation that requires a number to have been registered for 30 days.
ParentShield is used by over 10,000 children in the UK and is also provided in residential care situations because it provides a level of protection unavailable from a normal adult network. See more