Ordered a pair of shoes in two different sizes. When they arrived the size that fit best had poor stitching to the strap, so much so that the lining was sticking out. I emailed to ask if they could provide a partial refund in order for me to get the item repaired, they said they 'don't do partial refunds' and sent me a returns label. Not very helpful. I told them I would reluctantly keep the faulty shoes as I really liked them, and returned the other pair using their return label. They deducted my postage cost as well. Upset that this company doesn't appear to stand behind the quality of their products and that their customer service is severely lacking. The refund also took 5 weeks.
Claim your business profile now and gain access to all features and respond to customer reviews.
Parfois is an established women’s accessories fashion brand.
Born with accessories, grown as a full look brand. Our wide product categories are an ode to individuality, inspiring our costumers to express themselves through the latest trends.
Currently, we are operating in a wide segment globally. Parfois stores are available all over the world.
The remarkable growth of Parfois is a direct result of the creativity and expertise of our talented team.
Be part of our vision for the future and join us on this exciting journey.See more