parkatairport.co.uk

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1 Based on 28 reviews

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Valentins
If I could give half a star

If I could give half a star - it would be too much!I booked Park at Airport / Parking4You for my trip from Heathrow through a comparison site, and it turned into an absolute nightmare.After leaving my car and keys at their so-called “secure” site (Holiday Inn Heathrow M4 J4), I later received a Parking Charge Notice for that same car park — while I was away and they had full custody of my vehicle.They failed to register my car correctly with the hotel’s parking system, ignored over 40 phone calls when I tried to get picked up on return, and were completely unreachable when I tried to resolve it.It took weeks of chasing, multiple formal complaints, and help from Citizens Advice before the situation was finally corrected — by other companies, not them.If you value your time, sanity, and money, avoid this company completely. They are unreliable, unresponsive, and operate in a way that leaves customers vulnerable to fines and stress.

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Date of experience: Sep 15, 2025

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