Used the QR scan to start parking. Screen asked if this was our car and said yes. Ended session and paid as evidenced on bank statement.Park B had no payment recorded for our car and suggested we entered the reg incorrectly.Appeal ended with it's our fault and not their software. No further appeal open. They don't subscribe to the ombudsman scheme but one for private car parks. If you choose to appeal then the offer of a reduced fine is removed. Totally unfair. Apparently to cover their admin costs when we did nothing wrong. Will never trust this incompetent car park and operator again.Clicked their link to pay online but link broken hmm another fault!
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