The reception staff were rude, and the heating in the room was broken. The window didn’t close properly, and a security deposit of $100 per night was taken at check-in, which impacted our trip as we couldn’t access those funds. We were informed it could take three weeks to return the money! There were no tea or coffee facilities in the room, and the hotel bar was closed on Sundays and Mondays. Although the location is central, this hotel is not four-star quality, and I won’t be staying again or recommending it.
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