The star is for the staff that we briefly met in an understaffed establishment. Arriving after 6pm to search for staff to provide keys for caravan. Immediately on entrance of Pastures 53, the smell hits you. It is a sweaty cheesy smell mixed with stale urine. This is not confined to walking over the carpet. Seeing the stained couches, sitting down the smell wafts up at you. Sitting really still on black refuge bags because turning on these seats just realises the overwhelming smells. My children were determined to stay. 4 day stay, left after 2 nights, the kids could no longer handle the smell either, combined with the bites we were accumulating whilst in the caravan.My daughter screamed her head off thinking there was diarrhoea on the radiators which was rust. The heater in the cupboard, the dials spun round, not attached to the boiler. We thought, well the bedding is clean, totally wrong, the pillow slips below the top pillow slips were brown and ring marks with drooling. The mattresses were comfy, horrendous when stripping the bedding (extremely stained). I was lying in bed thinking that our next outing won’t be my daughter’s choice. We will be going elsewhere, for the past 12 years, Embo Parkdean once or twice a year. Hooray! Wherever we go next, it won’t be a Parkdean Holiday. I haven’t included the photos, too embarrassed to say that we actually stayed for two nights. We also have fond memories from before, despite the times I had to make our beds and clean dishes, empty bins etc.There wasn’t a carpet, couch, mattress not stained. Not tiny marks and being picky, totally horrendous.
Claim your business profile now and gain access to all features and respond to customer reviews.
