Firstly having been told wheelchair friendly well its not could not even get into reception to check in. When arriving at caravan walking in good job I had shoes on as an open stanley knife was on the floor together with crowbar and screws. When maintenance came to collect it was treated as a joke. I would have thought this was a very big health and safety issue, Second the caravan was not as described by its pictures or description and when asked why comment made was its noting to do with us its head office who choose which pictures to put on. Apparently there are 3/4 Wildcat caravans but surely its against discrimination act to show only one as you assume that is what you are getting. Secondly went to do some cheese on toast. No grill pan and grill area caked in thick black grease. Was told dont use grill pans then manager bought on and said they do. Next tried to use oven grills did not fit and kept falling to bottom another health and safety issue and manager did bring some. Thirdly the TV was useless channels were in alphabetical order and for the likes of BBC you had ten channels to choose from and same for most channels. You have to sit and make a list of channel numbers that you want to watch. What a pain! Speaking to the manager that paid us a visit and although a very nice woman would only apologise and cleaned the grill and oven but I felt that nobody cared and you had to put up and shut up. Fourthly the prices in the bar give you a heart attack and because they know you are stuck to their facilities unless you want to drive about 20 minutes to nearest facility. 2 pints cost £12.50 bar prices very expensive. Lastly I am happy to say I wont be going back to Todber Valley as its not suitable for any wheelchair user or anybody with mobility issues
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